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This event aims to share the idea of hospitality service excellence.


Apr 08, 2015, 08:00


Apr 08, 2015, 13:00


Jakarta, Indonesia

In hospitality, your reputation is under constant scrutiny. It is essential to create trust and confidence in your services to provide positive customer experiences and encourage repeat business. Maintaining high standards of hygiene, health and safety is crucial to your business success. Your operations need to meet or exceed industry standards and comply with relevant health and safety and environmental regulations.


The SGS Group is the global leader and innovator in verification, testing, inspection and certification services. Founded in 1878, with its head office in Geneva, SGS is recognized as the global benchmark for the highest standards of expertise and integrity. Withover 80,000 employees, SGS operates a network of more than 1,650 offices and laboratories around the world. This unique network ensures that we provide services to the same quality level anywhere in the world.


In this opportunity, SGS Indonesia invites you to the first Hospitality Clinic,

Day/Date          :Wednesday, 8 April 2015

Time                : 08.30 – 13.00 WIB

Venue              : Grand on Thamrin 1, Pullman Hotel Thamrin, Jakarta, Indonesia






08.30 – 09.00

Open Registration & Morning Refreshment

09.00 – 09.30

Welcome Remark

By Dadang Rizki Ratman, SH, MPA, Direktur Jenderal Pengembangan Destinasi Pariwisata Selaku Ketua Komisi Otorisasi Sertifikasi Usaha Pariwisata, Kementerian Pariwisata

09.30 – 10.15

Food Safety: Food Safety Awareness and Global Issues

By Sally Rachmatika, Hospitality Product Manager, SGS Indonesia

10.15 – 11.00

Sustainability – What are the trends?

By Peter Hvidberg, Global Business Manager, Travel & Hospitality, SGS Group

11.00 – 11.45

Supplier Monitoring: How to Pick Good Supplier

By Sally Rachmatika, Hospitality Product Manager, SGS Indonesia

11.45 – 12.00

Closing Remark

By Shashibhushan Jogani, Systems & Services Certification Business Manager, SGS Indonesia

12.00 – end

Lunch & Networking Session

This event is complimentary or no charge applies. For further information, please contact Ms. Indah Ayu at +6221 781 8111 ext. 746 or email us  at your earliest convenience. Due to limited seat available in this event, we expect your registration at the latest 4 April 2015. For registration,please click Register Now.

This invitation is valid for 1person only.

For more about SGS services, please visit ourwebsite